Formal and Informal Communication - 2242 Words

FORMAL AND INFORMAL COMMUNICATION Theoretical review 1. What is communication? a. Verbal communication b. Non-verbal communication c. Interpersonal communication d. Organizational communication 2. Types of organizational communication:- a. Formal b. Informal 3. Types of formal communication 4. Types of informal communication 5. Advantages and disadvantages of formal communication 6. Advantages and disadvantages of informal communication 7. Conclusion What is communication? Communication is a two-way process of reaching mutual understanding, in which participants not only exchange information, news, ideas and feelings but also†¦show more content†¦Communication can be further divided in to two that is interpersonal communication and organizational communication. Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication. Interpersonal communication is not just about what is actually said, the language used but how it is said and the non-verbal messages sent through tone of voice, facial expressions, gestures and body language. Organizational communication is the communication that happens within organizations. That is, all the communication activity you’ll see if you go to any organization today: sending emails, writing memos, talking on the phone, having meetings, teleconferencing, video conferencing, speeches, presentat ions, and so on. Types of organizational communication Organizational communication can be divided into two that is: 1. Formal communication 2. Informal communication Formal communication occurs when a person in the organization communicates using formal channels of the organization structure along the lines of authority established by the management. Matters under this communication are official and to the point. Things are done using pacific procedures and rules which must be followed. For example in a company if the board of director’s wants toShow MoreRelatedFormal and Informal Communication in an Organization1343 Words   |  6 PagesQuestion 3 A) Briefly explain the formal communication channels and spontaneous communication channels? * Communication channels Messages are transmitted through channels of communication channels as discussed. * Formal communication channels, follows the chain of command and is recognized as official. One way to view formal communication within organizations. * Vertical communication is the flow of information both up and down the chain of command. It involves an exchange ofRead MoreDifference between formal and informal communication2611 Words   |  11 PagesThis research compares formal and informal organizational communication structures, specifically focusir^ on salience, channel factors, and channel usage. The major hypotheses of this research were partially supported with data collected from a large, technically oriented governmental agency (n = 380). Differences Between Fbrmal and Informal Conuniinication Channels J. David Johnson William A. Donohue Charles K. Atkin Mtchtgan State Untverslty Sally Johnson Lansing Community College Read MoreFormal And Informal Modes Of Organizational Communication Essay1792 Words   |  8 PagesASIGNMENT Part 1 Q1 Theoretical underpinnings of formal and informal modes of organizational communication (LO 1 †¢ Outline the basic concept of Formal and informal modes of organizational communication.(14 marks) FORMAL COMMUNICATION:- A sort of verbal presentation or record proposed to impart data and which complies with secure proficient rulsandared and process and abstain from utilizing slang phrasing. The principle kind of formal correspondence inside a business are1.Downward where data movesRead MoreFormal And Informal Modes Of Organizational Communication Essay1919 Words   |  8 Pages ASSIGNMENT-1 Q1) Theoretical underpinnings of formal and informal modes of organizational communication. a) Formal and informal modes of communication are explained below Formal modes of organizational communication are of four types they are: 1) Upward 2) Downward 3) Horizontal 4) Diagonal 1) Upward Communication: Upward communication is the process of flowing information from lower levels to higher levels in an organization. ItRead MoreWhat Is Important About Literacy?967 Words   |  4 Pageson a different form. It is no longer just writing formal in letters and communicating over the telephone from a call. In this day and age literacy must be formal and informal. The cell phone is arguably the biggest factor in this change. Texting has made sending messages as easy as pressing a button. People no longer try to be proper due to how quick they can exchange messages. Even the business world is changing from the more formal communication to a more rapid quick and fast paced work. ManagersRead MoreFormal Communication1208 Words   |  5 PagesFormal Communication Formal communication can be considered as communication efforts that are â€Å"dressed up† to fit customary rules and ceremony For example, in a written letter, the formal communication style will demand that the layout of the piece of written communication follow a specific format that includes the date, header, salutation, body of the letter, close, signature lines and any indicators of enclosures all placed neatly upon company letterhead or personal stationery. By contrast, anRead MoreText For Thought : Employee Communications1701 Words   |  7 PagesEMPLOYEE COMMUNICATIONS HANDBOOK TABLE OF CONTENTS SECTION 1 – INTRODUCTION †¢ Changes in Communication Policy SECTION 2 – HOW TO DETERMINE YOUR AUDIENCE †¢ How to Assess an Audience SECTION 3 - FORMAL INFORMAL COMMUNICATION †¢ Basic Guidelines SECTION 4 – WRITTEN COMMUNICATIONS (Internal External) †¢ Email Guidelines SECTION 5 – TIPS FOR EFFECTIVE LISTENING AND FEEDBACK †¢ Explanation of listening and feedback process SECTION 6 – INTERPRETING NON-VERBAL COMMUNICATION †¢ ExplanationRead MoreCommunication Channels1103 Words   |  5 PagesCommunication channels A large number of cases point out that using communication channels properly would greatly improve the organization in some aspects. Without understanding communication channels, on the opposite, would have bad effects on the organization. It is not exaggerate to say that communication channels play a significant role in management and good managers will never miss them. In this essay, I will generally talk about three different communication channels which are formal channelRead MoreCommunication Is The Most Important Aspect Of Being A Leader / Manager822 Words   |  4 Pagesleaders/managers is communication, yet it is the most important aspect of being a leader/manager. Communication builds trust and trust is a powerful force that builds loyalty, increases credibility and supports effective communications. It gives you the benefit of the doubt in situations where you want to be heard, understood and believed. For instance, developing a new policy or changing a current policy, com munication is vital for all physicians and employees to know, apply, educate, and inforce. Formal and informalRead MoreEssay on Communication1632 Words   |  7 PagesCommunication In organisation the employees communicate in different ways, every single day. They have talk in meetings, have group discussions and negotiate over the telephone, they write memos, emails, draft letters, reports, and sending faxes in emergencies. The organisation gives out the advertisement in TV, posters, in store advert and many more count as communication, Communication is most important base for develop the business, the communication with other department give the